My Client Is About to Lose His House! How Can I Help Him as his Agent?

The real estate business is often perceived as a perfect world where nothing can go wrong. A world where every realtor earn a big fat commission and all clients find their dream property. Unfortunately this is not the case. Sometimes a realtor has to face real problems. In this article we will focus on what a realtor can do to help their client when their property is at stake.

1. Find out the Real Cause of the Problem

All problem solvers will acknowledge that there is always a hidden reason when a client is losing their home. The problem is usually pretty obvious but can easily be masked by a good excuse from either the client or the owner. In this regard it is your duty as a professional realtor to start an investigation and weed out all the fallacies. Remember to remain impartial as it will help you figure out the problem earlier.

2. Give Your Client Assurance

There’s nothing as traumatic as losing one’s living space. For this reason it is imperative that a realtor reassures their client that all will be well. Assure your client that you will solve their problems and get them back on their feet regardless of how much work it will take. Don’t be the realtor that is only present when a commission is being handed out, learn to offer your services when everything is going wrong.

3. Seek Legal Assistance

Now that you’ve identified the issue and reassured your client it is time to get your hands dirty. Your first action should be to consult and procure the services of a legal professional who understands the property market. Ensure that your legal counsel understands the urgency of the matter and continuously motivate them to solve the issue as quickly as possible. If necessary get before a judge and get an injunction that buys your client time. If not ensure that your client is rightfully compensated for losing their home.

4. Renegotiate the terms of an Agreement

Based on my experience I have learned that most disagreements can be solved by a mere renegotiation of the agreed upon terms. Maybe the client has missed their last few mortgage payments due to loss of their income. Why not explain this to the seller and get new mortgage terms drawn up? Why not find a new financial plan that will help your client get through the difficult time? Remember that if your negotiation skills can be used for getting into a deal then they can also be used to find a better one.

5. Find an Alternative Property

As a realtor you must have a few properties lined up that might be a better fit for your client than their previous arrangement. Maybe your client needs to downsize and find a smaller property that they can afford. Maybe your clients property is overpriced and they would save more money if they moved to a unit which is more reasonably priced. Either way a great realtor is defined by their ability to turn a crisis into a new sale.

6. Explain the Technicalities to your Client

Does your client understand why they are losing their property? Can they read fine print and understand what technicality is being used against them? As a realtor it is your duty to ensure that your client understand everything that is happening to them . It doesn’t matter how complicated the issue is, a great realtor will find a way to simplify the matter to their client. Empower your client with information so that they can avoid such a mess in the future.

7. Contact the Relevant Authorities

Is your client being harassed? Is your client’s eviction lawful? These questions can only be addressed when you contact the relevant authority and let them help you out. Some problems can only be solved by the local police especially if they involve the physical or psychological harassment of your client. In other cases there are usually consumer protection groups that help out those being evicted, contact them and let them help you with their expertise.

8. Help your Client commit to a Solution

Most clients are usually on the wrong and will require some tough love. This is why a good realtor will help their client stay within the confines of their new solution. For instance if the client was living in a space that was above their means, one should find them a cheaper space and ensure that they don’t stray from the new agreement. If not the problem will keep reoccurring and you will be the one to solve it.

9. Solve the Problem in it’s Entirety

Procrastination and laziness will always creep their ugly heads into any situation. It is therefore very important that you solve the problem completely without delay. Remember that the faster you solve a dilemma the faster you can move on to projects that will makes you a nice commission. Don’t let the problem get out of hand either as it will only mean that you waste more valuable time as your client keeps suffering.

10. Learn from the experience and prepare for the next crisis

Congratulations, you’ve solved your clients issues and hopefully converted your crisis into a new sale. It is now time to take notes and learn from the dilemma. Study the whole event and understand what you could have done to better assist your client. Consult with other real estate professionals and learn from their experiences. Once you’re comfortable with your assessment it is now time to prepare for the next crisis and what it might bring. Stay calm and know that in between all the good days there will always be a few dark hours.

A great realtor will take any bull by it’s horns and convert it into a sale whereas an amateur will run from a crisis. Learn to thrive in difficulty and you will soon be unfazed by any crisis. This is how you build up your reputation as a great realtor and ultimately land better clients.

An Attorney’s Guide to Closing Real Estate Deals

Real estate trading and management is a highly regulated sector. Normally a national regulatory body runs a database of proof of real estate ownership and its transfer. Realtors upload critical documents to the centralized digital data repository whenever any real estate is transferred to any of their client. Therefore, many documents required to close a deal are available online. Still, there are few requirements that only an owner can possess and furnish at the time of closing the transaction.

Realtors complain often that despite consistent hard work, their profits (commissions) liquidate due to proper paperwork not available in time. By the time documents are in order either the owner finds a new prospect through another agent, or seller loses interest in that particular property.

Most house owners are not aware of the sensitivity of the documents relating to their property. It may even be necessary to get a document renewed or reissued before closing out a house deal. For these and other reasons, the real challenge in a realtor’s job is sourcing arranging the right paperwork in time.

The specific documents required to sell a house successfully, vary with the state or country of sale. However, by following simple logic a generic list generates that will be applicable with little customization to different territories.

Successful realtors always use proper filing to maintain area wise catalogue of documents for each terrain that they deal in.

Below is a generic list of documents to require to close a deal successfully.

Listing Agreement

A listing agreement is seller’s expression of intent to sell his owned property through a specific agent. It is the appointment letter for a realtor who is assigned therein. A homeowner contacts realtors only when he has a specific profit target in mind to sell the property owned. Purchase price listing is the initial demand at which point seller intends to advertise his property. The scope of the listing agreement is the detailed in the scope of services section. The realtors’ cut (commission) as a percentage and their entitlement to processing or other fees is also fixed under listing agreement.

List of Contacts

In a highly regulated sector like real estate the realtor cannot work alone to make a successful home sale. Some sellers may want to hire professional lawyers to ease out any legal wrinkles in the sales deed. Other might want to work on money matters only through a professional accountant’s firm who will manage the escrow account.

Successful realtors deal with their clients specified points of contact and also coordinate communication to the buyer. On the other hand, a buyer also requires contacts with the facilities manager office or other critical service providers. Having a well organized list of accountants, lawyers, appraisers and other professionals involved in the transaction is very helpful.

Offer Forms

Standard templates of offer and counter offer forms help smooths the negotiation with clear understanding of terms and conditions. It is especially helpful when you have multiple offers to buy the property each with a differing set of terms. Realtors handle multiple deals each day and working with memory could be a real havoc. Carefully pre-numbered documented offers and counter offers are the best way to maintain transparent and correct records.


Sometimes the legislation requires seller to notify buyer of certain house improvement which raise health concerns e.g. lead based paint. A buyer only has limited number of days to get the house inspection on lead paints. For sake of urgency they might request a direct contact to the property inspector who managed the property last. This disclosure form will also contain details of furnishing included and excluded in the sales deal of furnished house. This will evidence whether things like parking space, curtains, carpets and works of art on the walls etc. are included in list price, or priced separately or entirely not subject to the sale.

Property disclosure must also contain membership of the seller with a home-owners’ association and the additional costs contingent to buying his home. A re-seller certificate and fees involved should be kept ready for sharing with buyer. In case of non-disclosure, the sales deal can terminate with losses solely occurring to the seller.

Title Deed

Title deed is the sole proof of ownership of the property in the hands of the owner. Transfer of title is only possible if title deed in original is available with the owner or his financier (mortgagor). A copy of this is always available in the land records of the country or terrain where the piece of land is registered. If seller reports a title deed as lost or destroyed the house is not sell-ready. Realtors must ensure that the possessor of the title deed has applied for a certified copy of the deed from land department. The land department issues such certified copy only after verifying the applicant’s claim to the title and also the open mortgage on it.

Pre-Mortgage Approval Documents

A large number of house sellers have a mortgage on their property under sale. A buyer must arrange a pre-mortgage if the listed house is under mortgage and seller does not want to renew. Buyer can get a home mortgage from the seller’s financier or a third party financer. In the latter case, a third party financing addendum is required of the buyers. Buyers can lose the token money in their escrow account if the new mortgage application is refused by the bank. Realtor must therefore educate the buyer regarding why he needs to arrange a pre-mortgage from a third party financier.

Property Insurance

Sellers obtain property insurance to cover their risk before or after the property listing to cover themselves from risk of various losses. Different policies covers the risk of loss to the house exterior or interior, to the home owners belonging, loss to the resident tenants or buyer viewing a property while they are at the property.

Title insurance

title insurance policy is used to secure the interest of the mortgagor is the title is lost due to a legal defect in purchase / sale deed. Title is ensured after a sales deed is made to protect the mortgagor from defects in the title transfer.

Sales Deed

The final step is preparing the sales deed which contains all information regarding the particular transaction. The purpose of having a detailed sales deed is to ensure that the process of a standard deal is agreed and any additional features are also mentioned clearly.

A typical sales deed will identify the house under sale with an entry in the land registrar’s database. It further identifies the seller and the buyers with clear proof of identification.

The final price with clear expression of items treated inclusive or exclusive (such as garage space or furnishing etc.) and other ancillary items is also detailed in Sales agreement. The agreement also highlights milestones of the property transfer and the management of escrow account.

House Not Selling? Here’s What to Do

A lot of people want to sell their home to either to make a profit out of it or to move to another location. But sometimes it is easier said than done as there are a number of factors that intercedes with all your plans. Subsequently, ensure everything is right, to prevent loss by utilizing good strategies to sell the home. Therefore, go through this article to know the root cause of your problem and eliminate it to sell your housesuccessfully.

The appeal of your home: This is the most important factor in this competitive market. Your home needs to outshine the others to create a positive impression among potential buyers. So, check few pointers to guarantee that the home is attractive enough to attract customers

  • Improve the external characteristics of the home. Enhance its curb appeal by making necessary repairs and add a fresh coat of paint.
  • Beautify the interior of the home by replacing old carpets, remove clutter, and formulate changes to give an alluring look.
  • House repairs lead to discount values, therefore fixer upper to turn the prices in your favor and fabricate necessary changes to suit the market need precisely.

Photographs: People like to sample before they actually buy a product, same applies to real estate deals. So, give them a good glimpse into their potential investment with good photographs to reflect the best features of your home. The MLS (Multiple Listing Services) assists you in getting the home listed on major sites like Zillow, Trulia, and to get the best traffic with good photos. Hence, keep these points in mind to get the best deal

  • Hire a professional photographer to capture the features of your in the positive light.
  • Take photos of every room in all angles to give a good idea to the customers.
  • So, include your curb pictures to give a complete look to the home pictures.

Pricing: Calculate the right market price of your home, never discourage the potential customers by the inflated prices. Subsequently, determine the right price by doing research that encompasses areas like

  • Perform a search to understand the price of recently sold homes in your area
  • Talk to a real estate agent to get good idea on the pricings
  • Check local newspapers for property listing along with the prices.

Patience: A famous quote states that “Don’t wait to buy Real Estate, buy real estate and wait.” Have patience while trying to sell your house and never reduce the price of home in an attempt to sell it fast. This creates wrong impression in the minds of people that something is wrong with the home. Hence, move at the right time to get the desired profits.

Marketing and Advertising: Combine several marketing techniques to expand your horizons. Consequently, exploit the digital technology to reach out to several people so implement the following techniques

  • Place the ad under several classifications that includes the print and digital media
  • Get the assistance of the MLS, to list your home under several famous real estate websites like Trulia, Zillow, and So, this will reach a wider audience that will convert into potential customers.
  • Place the ad on social networking sites through your friends and family that will reach several people at once
  • Hold Open Houses that will give customers to visit the home to give them a good idea on what you are offering.

Hire An Agent: This will ensure the paperwork gets easier, reduce the stress of finding customers, and getting a good deal. There are several agents in the market, but the key to success lies in choosing the right one. There are certain points to note, while looking for the agent like

  • The agent must understand your requirements well, so they must exhibit their competence in the field.
  • Experience matters when it comes to selling homes.
  • Good referrals from friends and family are a bonus while selecting an agent.
  • Negotiate on their service charge before committing to a deal to avoid confusions in the future.

Like all sales people, agents are known to exaggerate the features and benefits of the homes they are selling. Just make sure you hire an agent who is good is sales but will not advertise false information about your home. Misleading potential buyers will create issues in future.